Chapter NineFrom Tools to Processes

Creating a Holistic Evaluation Plan

Parts 2 and 3 of this book have demonstrated ways to conduct formative and summative evaluations of online teaching, with examinations of various tools that help faculty members to collect data about their online teaching practices. Individual faculty members can use such ratings and evaluations to evolve their teaching practices, customize their course materials, and incorporate changes in response to feedback gleaned from a number of sources and methods.

Administrators and faculty members should move beyond the individual tools and think about the place of online-teaching evaluation in the institution's overall evaluation program. Lattuca and Donagal-Goldman (2007) call ...

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