Evaluating Performance Interventions—Performance

Table of contents

1. Copyright
2. Why Evaluate?
   1. Training/Learning Interventions
   2. Consultative Interventions
   3. Techno-Structural Interventions
   4. Process-System Interventions
   5. Selecting an Evaluation Model
      1. Kirkpatrick
      2. Brinkerhoff
         1. Stage One: Goal Setting
         2. Stage Two: Program Design
         3. Stage Three: Program Implementation
         4. Stage Four: Immediate Outcomes
         5. Stage Five: Intermediate/Usage Outcomes
         6. Stage Six: Impacts and Worth
      3. The ASTD Evaluation Process Model
         1. Establish the Evaluation Criteria
         2. Obtain Client Support
         3. Test the Evaluation Criteria
         4. Evaluate the Overall Implementation
         5. Collect/Evaluate the Final Evaluation Data
         6. Present the Findings
      4. Model Advantages
   6. Evaluating the Results
      1. Performance Results
      2. Financial Results
      3. Evaluating Multiple Interventions
   7. Ensuring Reliable and Valid Data
   8. Why Organizations Do Not Evaluate
      1. It is Not Easy
      2. Criteria are Not Clear
      3. Evaluation Efforts are Not Supported
      4. You Overextend Your Abilities
3. Case Study
   1. Evaluating Multiple Performance Interventions
      1. Pre-Intervention Analysis
      2. Alternative 1: Hire Advertising Experts
      3. Alternative 2: Update Expense Approval
      4. Alternative 3: Adjust Compensation System
      5. Interventions
      6. Evaluation
4. References & Resources
   1. Articles
   2. Books
   3. Infolines
   4. Other
5. Job Aid
   1. Planning a Performance Intervention Evaluation