Chapter 5. Managing Product

5.1 Chapter Objectives

After reading and thinking about the concepts and case studies presented in this chapter, you will be able to do the following:

• Recognize the key issues involved with product management

• Understand the relationship between the process and the product

• Understand the key factors that influence the product in the eyes of the customer

• Recognize factors that can significantly increase product quality with minimal cost

5.2 Context

This chapter will give you insight into the issues that affect the software product. These issues are typically highly customer dependent because the customer judges the product for value. Many times in the software development domain, we refer to the key set of ...

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