Book description
Your training: Do they love it or live it?
How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn't the truest measure of your effectiveness. To find out whether your participants are applying what they’ve learned on the job, you need a good evaluation strategy—one that connects evaluation to performance, program design, and bottom-line value.
Each chapter of Evaluation Basics focuses on a critical aspect of developing and implementing an evaluation plan for a face-to-face or virtual training program. You’ll not only learn about the methods and instruments you can use to determine the value of your program, but you’ll also get help effectively communicating results.
Part of ATD’s Training Basics series, the second edition of Evaluation Basics offers practical examples, worksheets, and new case studies to further your understanding.
Table of contents
- Cover
- Title Page
- Copyright
- Contents
- About the Training Basics Series
- Preface
- 1. Evaluation for You and for Your Client
- 2. An Overview of Evaluation
- 3. Evaluation and the Design Process
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4. Level 1: Audience Reaction
- Defining Level 1 Evaluation
- Reasons for Conducting Level 1 Evaluations
- Level 1: What It Includes and Excludes
- Advantages of Level 1 Evaluation
- Disadvantages of Level 1 Evaluation
- Guidelines for Level 1 Evaluation
- An Example of Level 1 Evaluation
- Common Errors in Level 1 Evaluation
- Improving Level 1 Evaluation
- Getting It Done
-
5. Level 2: Learning and Application During Training
- Defining Level 2 Evaluation
- Reasons for Conducting Level 2 Evaluation
- Level 2: What It Includes and Excludes
- Advantages of Level 2 Evaluation
- Disadvantages of Level 2 Evaluation
- Guidelines for Level 2 Evaluation
- Developing Tests and Testing
- Why Participants Resist Testing
- Types of Level 2 Assessments and Their Advantages and Disadvantages
- Getting It Done
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6. Level 3: Transfer to the Job and the Environment
- A Working Definition of Transfer
- The Business Case for Transfer
- What Level 3 Evaluation Includes and Excludes
- Requirements for Transfer
- Guidelines for Transfer
- Barriers to Transfer
- Evaluation of the Design to Ensure Transfer
- Instruments and Methods to Support and Assess Transfer
- Make Transfer Part of Your Organization’s Processes
- The Effect of Environment
- Getting It Done
- 7. Level 4: Impact and ROI
- 8. Evaluation Biases and Communicating the Results
- 9. A Final Thought
- Appendix A: Rating Guides for Courseware and Facilitation
- Appendix B: Solutions to Case Studies
- References
- Additional Resources
- About the Author
- Back Cover
Product information
- Title: Evaluation Basics, 2nd Edition
- Author(s):
- Release date: June 2016
- Publisher(s): Association for Talent Development
- ISBN: 9781607281047
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