Appendix A

Rating Guides for Courseware and Facilitation

The four levels of evaluation assess a course delivery from the standpoints of reaction, learning, transfer, and impact or results. They do not assess the overall course delivery or the quality of facilitation.

Rating guides for delivery and facilitation take a much broader view by assessing the entirety of a course and the facilitation. Rating guides for delivery are generally scaled 0-5, with a score of 0 meaning missing or absent and 5 meaning high or excellent. Rating guides for facilitator assessment are usually scaled from 0-4, with 0 being not at all and 4 being to a very great extent.

Figure A-1 is a rating guide for classroom delivery. Such instruments review the quality and completeness ...

Get Evaluation Basics, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.