Chapter 2. Support resource access

Your employees must be able to access resources. That’s what networking is all about, to be brief. Users access resources to do and save work. A resource can be a piece of hardware in an office, such as a printer, a removable drive, or a USB stick. A resource also can be data users store on their own computers, network-attached storage (NAS), or a storage location in the cloud. Users often need to access resources from external venues such as hotels, conference rooms, and home computers, and you must ensure that the applicable protocols are in place to secure and configure those connections for users.

Beyond that, a network administrator must make the resources users need available, and make sure that those ...

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