The completion of this undertaking could not have been possible without the endless support, kind and understanding spirits of the authors’ family members, friends, and mentors. We also would like to extend our deep appreciation to Keith Burton, an industry leader who reviewed our book and offered tremendous insights and real world examples to help keep our manuscript grounded in professional practice. Our thanks are also due to the editor of this volume, Dr. Don Stacks, who offered excellent and thorough feedback on our book and has guided us through the book writing and production process. We also owe our thanks to The Institute for Public Relations’ (IPR) Organizational Communication Research Center and its former Chief Research ...
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