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Excellence in the Stacks by Susan Swords Steffen, Jacob Hill

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1

Measuring the “excellence” of librarianship at Earlham College

Neal Baker and Nancy Taylor

Abstract:

This chapter asks whether the Earlham College Libraries are still excellent after winning the ACRL Excellence in Academic Libraries Award in 2001. To answer this question, we first turn to quantitative data from the Measuring Information Service Outcomes (MISO) survey. We then question the assumptions behind library excellence itself via two documents – ACRL’s Value of Academic Libraries: A Comprehensive Research Review and Report (Oakleaf, 2010) and Petros Kostagiolas and Stefanos Asonitis’s article, “Utilizing Intangible Assets in the Worlds of Production” (Kostagiolas and Asonitis, 2008). Maybe Earlham is actually not an excellent academic ...

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