chapter 2

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social skills

Putting Your Best Foot Forward

“I will prepare and someday my chance will come.”

—ABRAHAM LINCOLN

Mary, head of Human Resources, has been interviewing candidates all month for a good position at Stellar Insurance Company but still hasn’t found the right person. Her boss has run out of patience. “We need an underwriting assistant now!” he tells her. “Choose the best candidate and get ’em in here first thing Monday morning.”

Mary reviews the candidates. There was the college grad who asked Mary what the company did exactly. There was the woman who said if she could not bring her cat to work, there was no point in continuing ...

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