CHAPTER 4

What Are We Measuring?

The prize is not the prize anymore.

People have historically been commodified as “resources” or “capital” and were encouraged and happy to work for external rewards—a big salary, a corner office, a fancy title, and more. But what happens to our business lives when the prize isn’t the prize anymore? People aren’t interested in titles or promotions when it means heavier responsibilities, being expected to do more with less or making work the priority over life. Businesses are now grappling with the reality that people don’t want to work themselves to the bone for shareholder value. They want to work at a different pace and make meaningful contributions while preserving their mental health and well-being. They want ...

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