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PHASE 3—LIVE-ACTION COACHING Strike While the Iron Is Hot
Live-action coaching is more like improvised jazz than a choreographed dance. You intervene in unexpected yet useful ways to help your client achieve his goal in the session.
Live-action coaching is more like improvised jazz than a choreographed dance
Since live-action coaching means you are present when your client conducts business activities and interactions, you face a built-in awkwardness. Few people feel at ease when someone observes them doing their work. Nevertheless, they begin to see the benefit when it provides feedback that can increase their effectiveness. One new client recently told me, “I want a coach so I can see myself in action—someone who can observe what I can’t.” ...
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