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Part I: Impression Management and the Perceptions of the Public
Chapter 1: The Natural Laws of Perception: How the People around You Perceive You
Part II: Influencing People and Events: The Foundation for Success in Communication
Chapter 2: Developing Your Social Intelligence
Chapter 3: How to Read People and Predict Behavior
Chapter 4: Engineering Buy-in and Gaining Compliance
Chapter 5: How to Master the Art of Storytelling for Personal and Professional Success
Chapter 6: Shortcuts to Influence: The Secrets to Changing Behaviors and Attitudes
Chapter 7: Secrets to Managing Interpersonal Conflict and Improving Relationships
Chapter 8: How to Hold Conversations Nobody Wants to Have
Part III: A ...
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