Influencing Organizational Leaders


Building Support for Experience-Based Development

Brad Borland

Kelly Services, Inc.


SEVERAL YEARS AGO the Talent Management and Leadership Development team at Kelly Services set out to build broader support for experience-based development (EBD) in the organization. One obstacle we encountered was the long-held belief many leaders have that development and work are separate and that development is not really happening if there isn't a class or a coach involved. Regularly challenging this belief as we worked with leaders one-on-one helped create a grassroots shift in how Kelly Services understands development. ...

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