I’ve been in the field of user design, experience and research for over 35 years and have seen a lot of growth in the industry. The field has grown from usability validation late in the design cycle to becoming a collaborative partner in identifying user needs and a design direction. User experience research has become a differentiating factor and an influencer. Companies request user research in their proposal requests, and look for user research to support design and development. We continue to expand our involvement earlier in the design lifecycle, focusing on knowing the user and their needs before the design solution has been conceived. Technology is evolving very rapidly. ...
Advice to someone who considers a career in experience design
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