Evolving roles and processes

The period known as the Industrial Revolution spanned the 18th and 19th centuries and introduced mass manufacturing on scales never experienced before. Manufacturing was governed by a strict division of labor and a top-down hierarchy of social status and influence over how products and services are created. In comparison, out times, the information age, are marked by a trend toward an elimination of division of labor and hierarchies. What seems like a revolutionary change, however was an evolutionary process.

In the traditional manufacturing industries, the business and production sections of a company were associated each with a distinct and often disconnected cluster within the organization. This split is rooted ...

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