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Reporting Dashboards with Dynamics 365 Customer Engagement Data
Power BI is the Power Platform solution that we will use for data exploitation via datasets, reports, and dashboards, which we will be able to create easily. Dynamics 365 Customer Engagement applications, being built on Dataverse, offer us the possibility to easily integrate with Power BI, and thus extend the native capabilities of reporting and analytics. To help us accelerate the creation of advanced reports, Microsoft offers several templates for data mining Dynamics 365 Customer Engagement applications.
In this chapter, we will learn how to connect Dynamics 365 Customer Engagement with Power BI, and the initial steps for creating reports and dashboards.
By the end of this ...
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