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Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit

Sereana Kubuabola

Abstract:

This chapter highlights the significant contribution that an external quality assurance procedure like an audit makes to assuring and strengthening the internal quality assurance mechanisms in a higher education institution. It describes the collective and inclusive process that the University of the South Pacific adopted in its preparation for the external audit – in the preparation for self-assessment, in the on-site visit of external auditors and in the subsequent actions to address the recommendations from the audit report. The audit was an institutional one that not only brought about a cultural ...

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