Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit

Sereana Kubuabola


This chapter highlights the significant contribution that an external quality assurance procedure like an audit makes to assuring and strengthening the internal quality assurance mechanisms in a higher education institution. It describes the collective and inclusive process that the University of the South Pacific adopted in its preparation for the external audit – in the preparation for self-assessment, in the on-site visit of external auditors and in the subsequent actions to address the recommendations from the audit report. The audit was an institutional one that not only brought about a cultural ...

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