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Scope, transparency and style: system-level quality strategies and the student experience in Australia

Nigel Palmer

Abstract:

As Australia moves to an approach to quality assurance that is framed around regulation and risk, it is timely to reflect on the merits of external quality audit supported by a fitness-for-purpose approach. This chapter explores the proposition that external review has made a difference in enhancing the higher education student experience in Australia in terms of the scope, transparency and style of quality-enhancement activities adopted by higher education providers in Australia.

Key words

quality assurance

external review

student experience

systemlevel quality strategies

reporting strategies

performance funding ...

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