Scope, transparency and style: system-level quality strategies and the student experience in Australia

Nigel Palmer


As Australia moves to an approach to quality assurance that is framed around regulation and risk, it is timely to reflect on the merits of external quality audit supported by a fitness-for-purpose approach. This chapter explores the proposition that external review has made a difference in enhancing the higher education student experience in Australia in terms of the scope, transparency and style of quality-enhancement activities adopted by higher education providers in Australia.

Key words

quality assurance

external review

student experience

systemlevel quality strategies

reporting strategies

performance funding ...

Get External Quality Audit now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.