Part IV

MANAGING UP AND DOWN

So far, I’ve been focused on increasing your productivity as an individual. Now, switching gears, I’m going to help you manage the relationships between you and others in your organization.

To be productive within an organization, you should not leave your relationships with your coworkers to chance. Instead, you should proactively manage your relationships with employees above and below you.1 Chapter 10 will discuss how to manage your team and maximize their productivity. Chapter 11 will discuss the art of “managing up”—creating a mutually beneficial relationship with your boss. If you’re not at the top or the bottom of the totem pole, think about these two chapters as part of one overall idea: how to manage the ...

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