Introduction – Revolutionizing the Way We Work

1Fortune magazine's annual ratings of best places to work (100 Best Places to Work). Whole Foods has made the top 100 ranking every year since the rating came out (1998) and is the top job creator among those making the ratings over those years.

2Whole Foods does not use the term employees—those who work for the firm are called team members. Outsiders may view this as semantics, but the difference is important to Whole Foods. I do, however, use the term employee in this book for the sake of clarity in some instances.

3Whole Foods has recently increased the degree to which it orders products centrally in order to compete more aggressively on price with a host of emerging competitors. ...

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