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Eyewitness The rise and fall of Dorling Kindersley: The Inside Story of a Publishing Phenomenon by Christopher Davis

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13 – Impressionists in the Men’s Room

It is an experience universally acknowledged that a creative company, beginning as it usually does with high ideals and limitless horizons, will sooner or later face the growing pains that accompany success. The staff expands, a structural hierarchy gets imposed, the status of job titles becomes an issue, bigger premises are required and have to be managed, more sophisticated accounting systems are needed to match the company’s expansion, bureaucracy creeps in, and so forth.

We were not trained business managers. Basically, we were a bunch of (mostly) editors and designers who had hit on a winning formula. As Peter said to me years later: ‘We were good at starting a company but not so good at running it.’ ...

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