Chapter 14. Surveying the Crowd

The power of Facebook is in the size of its community. As you know by now, there are hundreds of millions of users in the Facebook network. If you and your company want to tap into the wisdom of this crowd, you're going to need to understand how to do it.

As the membership to Facebook grows, you have an opportunity to gather information from some of the most connected people on the Web. You can get hundreds or even thousands of completed surveys with lots of data, if you play it right. In this chapter, we discuss how to use Facebook for research, and then we get into the finer points of creating your own survey tools using Facebook applications (apps).

Gathering Data through Surveys

A survey is the most widely used method for collecting data in market research today. You can conduct a survey by mail, e-mail, telephone, personal interview, Web site, focus groups, or other methods. The questionnaire is one of the more common methods for collecting data from a survey and is helpful in learning about the attitudes and behaviors of your target audience. The response rate on your survey can depend on the content that you include in it and where you choose to conduct your survey.

Many companies that create surveys for market research pay people who fill them out, or even give them another kind of ...

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