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Facilitation Basics, 2nd Edition

Book Description

Stop presenting and start facilitating meaningful learning. Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, Facilitation Basics will help you create supportive and effective learning. This complete how-to guide is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best. Part of ATD’s Training Basics series, this publication offers practical examples, worksheets, and tools that make workplace learning easy and rewarding. You’ll walk away with proven facilitation techniques and a deeper understanding of how to manage difficult participants and use media to support learning. This refreshed second edition will guide you through how to: •enhance your skills as a facilitator •create supportive and effective learning environments for face-to-face and online learners •ensure learning is transferred to the job. About the Training Basics Series ATD’s Training Basics series provides a baseline explanation of the theories and concepts behind featured topics, as well as instructions for their practical day-to-day application in the workplace. Additional titles include Adult Learning Basics, Competency-Based Training Basics, the second edition of Training Design Basics, and Virtual Training Basics.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. About the Training Basics Series
  6. Preface
  7. 1. It’s Not About You—It’s About Them!
    1. How Facilitation Basics Can Help You
    2. Some Assumptions
    3. Types of Online Training
    4. Myths and Realities of Online Training
    5. Before You Begin: Design Considerations
    6. Making Do With a Suboptimal or Incomplete Design
    7. Ready, Set, Go!
    8. Getting It Done
  8. 2. Learning Facilitation
    1. Facilitator or Presenter: What’s the Difference?
    2. Principles of Adult Learning
    3. Getting It Done
  9. 3. Learner and Facilitator
    1. Learning Preferences: How People Take in Information
    2. Learning Preferences and the Facilitator
    3. Learning Styles: How Adults Process Information
    4. Identifying Learning Styles
    5. Roles of a Facilitator
    6. Facilitator Competencies
    7. Facilitator Selection
    8. Principles Underlying Facilitation of Learning
    9. Getting It Done
  10. 4. Getting Started
    1. Know Your Audience
    2. Creating the Climate for Learning
    3. Preparing Yourself
    4. Opening Activities
    5. Personalizing Your Facilitation
    6. Getting It Done
  11. 5. Facilitating Learning Activities
    1. Types of Learning Activities
    2. Planning Considerations for Learning Activities
    3. Special Case: Closing Activities
    4. Getting It Done
  12. 6. Facilitation Techniques
    1. How Much Do the Learners Already Know?
    2. Critical Facilitation Factors
    3. Monitoring Activities
    4. Adjusting on the Fly
    5. Facilitation Tips
    6. Getting It Done
  13. 7. Managing Difficult Participants
    1. It Takes All Kinds of Learners
    2. A Clash of Agendas
    3. A Closer Look
    4. A Better Way
    5. Making a Judgment Call
    6. Anticipate and Prepare
    7. Managing Difficult Participants in an Online or Virtual Environment
    8. Getting It Done
  14. 8. Using Media to Support Learning
    1. Factors That Affect the Use of Media in Supporting Learning
    2. Using Copyrighted Material
    3. Where to Begin?
    4. Getting It Done
  15. 9. Assessing Facilitation Quality
    1. Asking for Feedback
    2. Observation
    3. Level 1 Evaluation
    4. Level 2 Evaluation
    5. Getting It Done
  16. 10. A Final Note
    1. Getting It Done
  17. References
  18. Additional Resources
  19. About the Author
  20. Back Cover