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Facilitation Skills Training

Book Description

Help them make the most out of every meeting. Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event—and often do. But more than just learning how to avoid the pitfalls, effective facilitators ease the way for groups to achieve desired outcomes, redirect them to constructive paths, and rally commitment to action plans. Expert trainer and facilitator Kimberly Devlin has designed interactive half-day, one-day, and two-day workshops to develop the essential skills of facilitating meetings that inspire, engage, and get results. Complete with all the activities, handouts, assessments, and presentation slides you will need to accelerate learning, these programs make planning your next workshop easy, whether you are new to facilitation or a seasoned pro. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. The ATD Workshop Series
  5. Contents
  6. FOREWORD BY TONY BINGHAM
  7. INTRODUCTION: HOW TO USE THIS BOOK
    1. Why Is Developing Facilitation Skills Important?
    2. Which Program Is Best?
      1. Half-Day Workshop: Trainer Turned Facilitator
      2. One-Day Workshop: Getting to Success
      3. Two-Day Workshop: Behind the Curtain
    3. What Do I Need to Know About Training?
    4. How Much Time Will Preparation Take?
    5. What Are the Important Features of the Book?
    6. How Are the Agendas Laid Out?
    7. How Do I Use This Book?
    8. Key Points
    9. What to Do Next
    10. Additional Resources
  8. SECTION I: THE WORKSHOPS
    1. 1 HALF-DAY FACILITATION SKILLS WORKSHOP: TRAINER TURNED FACILITATOR
      1. Half-Day Workshop Objectives: Trainer Turned Facilitator
      2. Half-Day Workshop Overview
      3. A Word About Presentation Slides and Handouts
      4. Half-Day Workshop Agenda
      5. What to Do Next
    2. 2 ONE-DAY FACILITATION SKILLS WORKSHOP: GETTING TO SUCCESS
      1. One-Day Workshop Objectives: Getting to Success
      2. One-Day Workshop Overview
      3. A Word About Presentation Slides and Handouts
      4. One-Day Workshop Agenda
      5. What to Do Next
    3. 3 TWO-DAY FACILITATION SKILLS WORKSHOP: BEHIND THE CURTAIN
      1. Two-Day Workshop Objectives: Behind the Curtain
      2. Two-Day Workshop Overview
        1. Overview of Day One
        2. Overview of Day Two
      3. A Word About Presentation Slides and Handouts
      4. Two-Day Workshop Agenda: Day One
      5. What to Do Between Workshop Days
      6. Two-Day Workshop Agenda: Day Two
      7. What to Do Next
    4. 4 CUSTOMIZING THE FACILITATION SKILLS WORKSHOPS
      1. Customizing the Content and Activities
        1. Step One: Get Real
        2. Step Two: Be Relevant
      2. Customizing the Workshop Format
        1. One-Hour, Themed Sessions
        2. Two-Hour, Themed Sessions
      3. Customizing the Workshop Delivery With Technology
      4. The Bare Minimum
      5. What to Do Next
  9. SECTION II: ESSENTIALS OF EFFECTIVE FACILITATION SKILLS TRAINING
    1. 5 IDENTIFYING NEEDS FOR FACILITATION SKILLS TRAINING
      1. Why Needs Analysis?
        1. Strategic Needs Analysis
        2. Structured Interviews
        3. Focus Groups
        4. Surveys
      2. Individual Learning Needs Analysis
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
    2. 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
      1. Basic Adult Learning Theory
      2. More Theoretical Ideas Important to Learning
        1. Multiple Intelligences
        2. Whole Brain Learning
      3. Theory Into Practice
        1. Establishing a Framework
        2. Identifying Behaviors
        3. Practicing
        4. Providing Feedback
        5. Making It Relevant
      4. The Bare Minimum
      5. Key Points
      6. What to Do Next
      7. Additional Resources
    3. 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
      1. Why Consider Learning Technologies?
      2. Opportunities to Use Learning Technologies
        1. When Designing Training
        2. Before Training
        3. During Training
        4. After Training
        5. While Building a Learner Community
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
    4. 8 DELIVERING YOUR FACILITATION SKILLS WORKSHOPS
      1. The Learning Environment
      2. Program Preparation Checklist
      3. Participant Materials
        1. Handouts
        2. Presentation Slides
        3. Workbooks and Journals
        4. Videos
        5. Toys, Noisemakers, and Other Props
      4. Equipment and Trainer’s Materials
      5. A Strong Start: Introduction, Icebreakers, and Openers
      6. Feedback
        1. Role Plays
        2. Participant Presentations
        3. Ball Toss
        4. Journaling
      7. Responding to Questions
      8. Training Room and Participant Management
      9. A Word About Dealing With Difficult Participants
      10. An Unforgettable End
      11. The Bare Minimum
      12. Key Points
      13. What to Do Next
      14. Additional Resources
    5. 9 EVALUATING WORKSHOP RESULTS
      1. Levels of Measurement
        1. Level 1: Measuring Participant Reactions
        2. Level 2: Measuring the Extent to Which Participants Have Learned
        3. Level 3: Measuring the Results of Training Back on the Job
        4. Level 4: Measuring the Organizational Impact of Training
        5. Return on Investment
      2. Reporting Results
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
  10. SECTION III: POST-WORKSHOP LEARNING
    1. 10 THE FOLLOW-UP COACH
      1. Create a Communication Plan
      2. Involve Managers in the Transfer of Learning
        1. Before the Workshop
        2. After the Workshop
      3. Focus on Personal Action Planning
      4. Continue to Offer Learning Opportunities
      5. Create an Open and Encouraging Environment
      6. Key Points
      7. What to Do Next
      8. References
  11. SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
    1. 11 LEARNING ACTIVITIES
      1. Learning Activities Included in Facilitation Skills Training
        1. Half-Day Workshop
        2. One-Day Workshop
        3. Two-Day Workshop
    2. 12 ASSESSMENTS
      1. Assessments Included in Facilitation Skills Training
    3. 13 HANDOUTS
      1. Handouts Included in Facilitation Skills Training
        1. Half-Day Workshop
        2. One-Day Workshop
        3. Two-Day Workshop
    4. 14 ONLINE SUPPORTING DOCUMENTS AND DOWNLOADS
      1. Access to Free Supporting Materials
      2. Customizable Materials
      3. Working With the Files
        1. PDF Documents
        2. PowerPoint Slides
  12. ABOUT THE AUTHOR
  13. ABOUT ATD