CHAPTER ONE
Management Training Success: 10 Components
As I get older and wiser (one hopes), I become more and more convinced that training needs to be as natural and uncontrolled as possible. That's right, uncontrolled—the less I try to control the training, the better it is. As a longtime recovering control freak (I love to control things!), this has been a difficult journey for me. But not trying to control training is a wonderful effort. It takes some courage and confidence, but it always leads to a better outcome. That's also the case when managing meetings and projects.
The most effective learning sessions are not polished, practiced, or choreographed ahead of time. The best training sets the stage for something to happen—and then lets ...
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