Factory Physics for Managers: How Leaders Improve Performance in a Post-Lean Six Sigma World

CHAPTER 7

Implementing Tactics, Controls, and Measures for Optimal Results

In operations, execution is the ultimate buzzword. Everyone talks about execution, but few companies consistently achieve planned results. The tactics, controls, and measures presented in this chapter are used to drive execution of chosen strategies to achieve planned goals. As discussed throughout this book, executives and managers must first develop an operations strategy that supports the business strategy. The next step is to deploy tactics and controls to execute the chosen strategy. Finally, appropriate measures must be monitored to ensure that execution is proceeding as planned. A scientific understanding of operations enables the implementation of control and ...