SPECIFIC FEEDBACKFocusing on Concrete Action Steps
THE THIRD KEY to the FAST approach is giving feedback that is specific. This is also the third key behavior of the best coaching-style managers, according to our extensive research.
The Importance of Specific Feedback
The Specific element is instrumental to coaching “next steps”—focusing on what needs to happen next. Unlike accurate feedback, which evaluation and focuses on what has already happened, specific feedback looks ahead. Because coaching next steps is the key to coaching anyone in anything, it is the most important aspect of FAST Feedback, and Specific the most crucial element.
Remember …
Specific feedback helps the recipient define exactly what next steps are needed ...
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