Chapter 7

TIMELY FEEDBACKThe Sooner, The Better

THE FOURTH KEY to the FAST approach is giving feedback that is timely. This is also the fourth key behavior of the best coaching-style managers, according to our extensive research.

The Importance of Timely Feedback

The Timely element of FAST Feedback is integral to feedback that makes a strong impact on the employee and job performance. When feedback is immediate, the employee’s recall is at an optimum, the context of the feedback is evident, and the significance of the performance in question can be readily appreciated. The result is effective feedback—the kind that leads to performance improvement.

Remember  

Timely feedback ensures employees receive feedback soon enough for it to have an ...

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