Appendix C

The FAST FeedbackManager’s Tool Kit

THE CONTENTS OF THE TOOL KIT

1.  GIVING FREQUENT FEEDBACK

Evaluating the Feedback Needs of Employees

2.  GIVING ACCURATE FEEDBACK

Checking Facts and Preparing Your Message

3. GIVING SPECIFIC FEEDBACK

Clarifying Purpose and Assigning Action Steps

4. GIVING TIMELY FEEDBACK

Anticipating Feedback and Making Time for It

THE FAST FEEDBACK MANAGER’S TOOL KIT contains the four exercises presented in FAST Feedback, Second Edition. These management and planning tools will help you put FAST coaching skills into action on a regular basis in your relationships with direct reports and valued co-workers. The tools are published as black-line masters, so feel free to make as many photocopies of them as you need. ...

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