CHAPTER 11

First Rollout

Friday.

Sleeping on it always lets you see everything more clearly.

Katherine fully embraced Alessandra’s feedback on how the presentation went: She could have been more assertive, more self-confident, but all in all, it didn’t go badly. Rereading her notes, it is apparent that the board gave both priorities and several guidelines on how to move forward.

She decides that she will share the feedback with the team also because she wants to continue using their support and insights for the next presentation, but now: all the focus on execution!

When she spoke to the CSO, Hans Mayer, he insisted on the importance of organizing execution in clear workflows, with clear objectives and clear responsibilities. Yesterday, on the ...

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