CHAPTER 1

Paradigm Shift in Retailing Logistics—Fulfillment

Discover how innovative storage and distribution concepts have changed the delivery side of retailing—the supply chains that move goods from warehouses to customer doorsteps in hours. The disruptors have weaponized these innovations into a pivoting enabler—using fast fulfillment to capture and pivot customers from brick-and-mortar to online. Fulfillment machines are rapidly disrupting all industries and no product or service is immune to these innovations.

An Enormous and Amazing, (Humongous! Massive! Gargantuan! Take your pick) change has occurred in how consumers buy the things they need, and in the last 10 years, this change has been explosive both in terms of the number of people ...

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