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O'Reilly Platform
book
Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
by
Lois Hart Ed.D.
January 1996
Beginner content level
Beginner
184 pages
9h 15m
English
HRD Press
Content preview from
Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
Faultless
Facilitation:
A
Resource
Guide
Team
Members
Play
Many
Roles
Whenever
people
gather
in
a
team,
their
actions
and
words
fall
into
one
of
two
categories:
they
either
help
the
process
or
they
hinder
it.
Whether
a
behavior
is
helpful
or
hindering,
it
is
either
Task-related,
having
to
do
with
getting
the
tasks
accomplished,
or
Maintenance-related,
dealing
with
interpersonal
communications.
As
you
can
see
on
the
following
chart,
there
are
six
key
Helping
Behaviors
in
each
of
the
Task
and
Maintenance
categories.
All
of
these
behaviors
increase
the
team's
productivity.
For
instance,
individuals
who
initiate
ideas,
seek
or
give
information, ...
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Publisher Resources
ISBN: 9780874254020
Purchase book