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O'Reilly Platform
book
Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
by
Lois Hart Ed.D.
January 1996
Beginner content level
Beginner
184 pages
9h 15m
English
HRD Press
Content preview from
Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
Faultless
Facilitation:
A
Resource
Guide
A
Key
Communication
Skill:
Questioning
Questions
play
a
major
role
in
facilitation.
Questions
invite
participation
and
get
people
to
think
about
an
issue
from
a
different
perspective.
The
skill
of
questioning
is
not
as
simple
as
it
seems.
You
need
to
know
how
to
ask
open-ended
questions,
how
to
phrase
questions
clearly,
whether
to
direct
the
questions
to
the
whole
group
or
individuals,
and
how
to
handle
answers.
Asking
Open-Ended
Questions
Asking
open-ended
questions
is
one
of
the
most
important
skills
you'll
need
as
a
facilitator.
It
is
better
to
ask
open-ended
questions
than
closed
questions
that
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Publisher Resources
ISBN: 9780874254020
Purchase book