Skip to Main Content
Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
book

Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators

by Lois Hart Ed.D.
January 1996
Beginner content levelBeginner
184 pages
9h 15m
English
HRD Press
Content preview from Faultless Facilitation: The New Complete Resource Guide for Team Leaders and Facilitators
7 •
Mastering
the
Art
of
Facilitation
Mediating Conflicts
between
Two
People or Factions
When
there
is
a conflict
between
two
people
or
factions
of
your
team,
you
can
serve
as
mediator
and
help
them
resolve
their
differences.
Use
the
following
process
with
the
total
team
present.
The
value
of
demonstrating
this
process
with
the
whole
team
is
that
they
all
learn
how
to
be
mediators
and
increase
their
skills
at
resolving
conflicts.
However,
if
the
conflict
would
best
be
resolved
in
private,
for
instance,
if
the
emotions
are
volatile,
then
do
it
there
instead.
Step
1:
Discuss
with
the
group
occasions
when
the
presence
of
a
third
party
can
help ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Lead Right for Your Company's Type

Lead Right for Your Company's Type

William E. Schneider
High-Impact Human Capital Strategy

High-Impact Human Capital Strategy

Jack Phillips, Patricia Pulliam Phillips

Publisher Resources

ISBN: 9780874254020Purchase book