Feedback Skills

In our Feedback Skills course, you will embark on a journey to master the essential communication skill of delivering and receiving feedback. The course begins with understanding the structure of negative feedback, focusing on making it constructive and effective. You will then explore best practices for both giving and receiving feedback, ensuring you can see from the recipient's perspective to enhance mutual understanding.

As you progress, you'll dive into techniques that ensure your feedback remains constructive and motivating, promoting continuous improvement. The course also addresses the emotional responses people may have when receiving feedback, equipping you with strategies to navigate these emotions effectively. Key principles of great feedback are uncovered, emphasizing their role in driving personal and team development.

Finally, the course covers various feedback mechanisms, providing you with tools to track performance and guide future improvements. By the end of this course, you'll be proficient in providing quality feedback that empowers and inspires others, making you an effective leader and communicator.

What you will learn

• Explain the significance of constructive feedback
• Utilize feedback mechanisms to track performance
• Structure conversations for delivering negative feedback
• Apply effective methods for giving and receiving feedback
• Identify and manage emotional responses to feedback
• Implement advanced feedback techniques

Audience

This course is designed for technical professionals, team leaders, and managers seeking to improve their feedback skills. Prerequisites include a basic understanding of team dynamics and a willingness to engage in active learning and self-improvement.

About the Author

Skillshub Ltd: SkillsHub is a division of the prestigious MTD Training Group, a five-time award-winning organization that has trained employees from over 9,000 companies. Their expert training team meticulously develops off-the-shelf eLearning content, ensuring practical, actionable learning experiences. Unlike content created by techies or outsourced writers, their materials are designed for real-world application. SkillsHub also offers bespoke eLearning solutions tailored to meet specific requirements, providing a customized learning experience. They focus on designing brain-friendly sessions that foster practical skills and knowledge application, ensuring effective learning outcomes in the workplace.