Book description
This is the First Edition of this publication. A Second Edition of this book translated into Spanish is now available under ISBN 978-1-60491-972-1. Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change
Table of contents
- Índice
- ¿En qué consiste el feedback efectivo?
- Diez errores comunes al dar feedback
- Desarrollo de habilidades de feedback efectivas
- Mantenimiento del mensaje
- Colocar todos los factores en su sitio
- Una docena de factores que fomentar y que evitar para ofrecer feedback efi caz
- Palabras con impacto
- Lecturas recomendadas
- Antecedentes
- Resumen de puntos clave
Product information
- Title: Feedback That Works: How to Build and Deliver Your Message (Spanish for Spain)
- Author(s):
- Release date: June 2008
- Publisher(s): Center for Creative Leadership
- ISBN: 9781604918243
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