Step 13
Consider Development Materials, Support Materials, and Scoring Process
Although a clear graphic display built around several strategies for interpretation will allow managers to know what scores to pay attention to, managers may still lack awareness of all that these scores can mean.
Support for the Manager's Development
Consider what support will be available with each instrument for both the manager receiving feedback and the trainer or facilitator responsible for one-on-one consultation or classroom training.
During a feedback process, managers should be carefully led through the graphic presentation of their scores and learn something about their strengths and development needs. Yet they may remain unaware of what these scores mean. ...
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