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Feet to the Fire by Lorraine A. Moore

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CHAPTER 8

Elevating Others to Soar

Leading Organizational Change

Most mergers and acquisitions fail to deliver the expected return on investment. Large capital projects and new systems do not always deliver promised productivity improvements or a better user experience. In spite of this, companies continue to launch new change efforts expecting different outcomes. Regardless of industry, organizations and governments cannot abandon their pursuit of excellence through change; to do so would stall progress. Given these challenges, the ability to effectively execute change will be a lasting and key differentiator.

We have tried change management and it does not work. Weary executives have collectively committed millions of dollars to change management ...

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