CHAPTER 14Veteran Retention Lifecycle and Re-engagement

WE’VE SPENT THE PREVIOUS PAGES TALKING about the Employee Retention Lifecycle. Hopefully you’ve learned a lot and seen how the four stages impact one another. Each provides an opportunity to engage or intervene. Here’s what I mean. When it comes to retention, we have to look across the employee lifecycle and within each stage. Recruitment, on-boarding, performance management, and career management present challenges and opportunities for us as leaders and to veterans as employees. If mishandled or neglected, any one of these stages of an employee’s experience with your organization can be the one in which he or she decides to opt out. When done right, any stage can be a point of engagement ...

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