“If the metal doesn’t bend, don’t hammer harder—apply more heat.” —Marc Lesser
When she asked me what I was bringing my car in for, I told Wendy, the dealership’s kind and helpful service support woman on the other end of the phone, that I wanted to replace the trim around the windows of my car because it had melted.
“Cars don’t melt,” she laughed. “I’ve never heard of such a thing in all my days of service. After all, it’s not like we live in Arizona!”
“No one was more surprised than I was that a new car could melt,” I said. “You can take a look and decide for yourself.”
When I brought my car in, I explained to Wendy that when I’d noticed the first disfigured stripe across the hard plastic, I suspected foul play. But then ...