Chapter 11 Leadership Traits and Actions

A ‘no’ uttered from deepest conviction is better and greater than a ‘yes’ merely uttered to please, or what is worse, to avoid trouble.

—Mahatma Gandhi

My best successes came on the heels of failures.

—Barbara Corcoran

You manage things; you lead people.

—Rear Admiral Grace Murray Hopper

I have yet to meet anyone who says that leadership is easy. People say it is gratifying, rewarding, challenging, fun, or difficult, but never easy. As a leader, you need to make decisions that not only affect the goals of the company, but also the project, project team members, stakeholders, and the families associated ...

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