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Filling the Leadership Pipeline by Robert B Kaiser

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When Leadership Development Fails Managers: Addressing the Right Gaps When Developing Leadership

H. Skipton Leonard

Personnel Decisions International

Recently, a client contacted Personnel Decisions International (PDI) to inquire about its leadership development offerings. In addition to asking about costs and program descriptions, the usual criteria for buying in the past, the vice president for human resources wanted some additional information in order to evaluate PDI’s programs:

•  What is the underlying process that ensures that people benefit from your leadership development programs?

•  How do you identify the people who will benefit most from a leadership development program?

•  What is the return on investment (ROI) for your leadership ...

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