Human Factors AnalysisHow to Build Resilience against Financial Crimes

 15

CHRISTIAN FELSENREICH

Contents

Introduction

Resilience

High Reliability Theory (HRT) and Normal Accident Theory (NAT)

Control Value Square

Motivation Trap

Depth Psychological Perspective

Transactional Analysis

Organizational and Societal Context

Synergetic Hierarchy versus Steep Hierarchy

Safety Culture

Human Factors and System Safety

Conclusions

References

Newspapers and Periodicals

Books and Papers

Introduction

The financial markets changed dramatically, not only in ...

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