Chapter 4. Opportunities for Performance Analysis

VP of sales: We're rolling out a brand-new system. I want all our salespeople up to speed on it ASAP, no matter what country they're in. When can we get a class planned and scheduled? We'll need to put instructors on the road.

Director of HR: Unsatisfactory is the only way I would describe the way they handle the appraisals. We've trained them. We've exhorted them. Heck, we even redesigned the forms last year. I don't know what-all to do about it....

CEO: Everything is changing here, and we need a management cadre that is flex, adaptive, able to handle boom times and bust. I can't tell you what it will be, just that they must be ready and smart—for whatever.

Chief learning officer: I want to put ...

Get First Things Fast: A Handbook for Performance Analysis, Second Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.