Index
A
- Active Management (operating model 3)
- alignment, of operating model. See operating model
- Align the Cost Structure (pillar 2)
- overview
- for restructuring and renewal journey
- Amazon
- analysis
- analytical tools for process excellence
- business analytics and digitization
- Challenge the What, How, and How Well (leadership principle 6)
- Apple
- archetypes of operating model
- Active Management (model 3)
- business units
- corporate core
- Holding Company (model 1)
- linkages for operating model structure
- operating model framework
- Operationally Involved (model 4)
- shared services organization
- Strategy and Oversight (model 2)
- associated costs, portfolio rationalization and
- authentic informal leaders (AILs)
B
- Balance Cost Cuts with Capabilities Investments (leadership principle 7)
- behavior
- critical few behaviors for change management
- culture impacts and
- driving new behaviors for change management
- unleashing the individual
- benchmarking
- Best Buy
- budget process. See zero-basing
- business units, of operating model
C
- capabilities
- Balance Cost Cuts with Capabilities Investments (leadership principle 7)
- capabilities system, defined
- categories of (See “lights-on” costs; “table-stakes” costs)
- defined
- differentiating
- focusing on (See Focus on Differentiating Capabilities (pillar 1))
- identifying differentiating capabilities
- case for change
- developing
- reinforcing
- See also Diagnostic and Case for Change (cost transformation phase 1)
- category complexity
- center of excellence (CoE)
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