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Fit Sigma: A Lean Approach to Building Sustainable Quality Beyond Six Sigma by Ron Basu

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Index

3Es model

3M company

5R for Green Thinking

6M diagrams

80/20 rule

Abbott Laboratories, UK

ABC analysis

accountancy firm example

accounting model

acquisitions

activity network diagrams

ADC UK case example

adhocracy cultures

advertising trends

advocates see Green Belts

Air Academy

airlines

Allied Signal

aluminium industry, USA

Analyse phase, DMAIC

DMAIC Lite

tools

worked-out example

ANOVA (analysis of variance)

arrow technique, activity diagrams

assessment design

initial assessment

project management

sustainability

attributes control charts

audits, project management

automation with a human touch

autonomous maintenance

average

awards programmes

Balanced Scorecard

Baldridge Award

banking operations

bar charts

baseline analysis

baseline float

Basu, Ron

Bechtel engineering

bell-shaped curve

benchmarking example

best practice approach

biodiversity

Black Belts

case examples

certification of

GE Six Sigma

Green Thinking

Master Black Belts

PESTLE analysis training

Seagate Technology

service operations

SMEs

top-down method

Bossidy, Larry

bottom-up method, project selection

BQF see British Quality Foundation

brainstorming

Brebric, Zeljko

the brief

British Quality Foundation (BQF)

budgets

see also cost…

buffer activities, project management

Building Sustainability Ltd

business alignment planning

business impact model

business plans

business policy, services

business process re-engineering

business strategies, value disciplines

call centre example

capacity, savings projects

carbon ...

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