Chapter 5

Fit to Trust: Overcoming Hierarchy

The notion that power corrupts is not a new one. History and literature are replete with numerous examples of how the powerful go astray.

—David DeSteno, professor of psychology, Northeastern University

Trust is a psychological state comprising the intention to accept vulnerability based on positive expectations of the intentions of another.

—D. M. Rousseau, S. B. Sitkin, R. Burt, and C. Camerer, “Not So Different After All: A Cross-Discipline View of Trust”

Trust is in crisis around the world, according to the Edelman Trust Barometer, a respected and scientifically sound global survey developed by Richard Edelman.1 “The general population’s trust in . . . business, government, NGOs, and media . . . ...

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