Chapter 10. Do the Tough Stuff Next—Functional Design

“We just busted our britches on the hard stuff in Phase One,” one reader complained. “Now you seem to be headed into the tough stuff. Have you no mercy?”

Actually, we are laden with concern for your well-being—your long-term well-being, that is. If you get the tough stuff nailed down in Phase Two, your project should sail through Phase Three, Construction, the Main Build.

The disjoint between project plans and project performance has puzzled us for years. The gap seems to be much less in building construction, for instance. The performance of that industry suggests that it is possible to make plans, generate estimates, submit bids, and generally live within them. In the software industry, ...

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