Library of Congress Cataloging-in-Publication DataPutnam, Lawrence H. Five core metrics : the intelligence behind successful softwaremanagement / Lawrence H. Putnam, Ware Myers. p. cm.Includes bibliographical references and index. ISBN 0-932633-55-2 (soft cover) 1. Computer software—Development—Management. 2. Computersoftware—Quality control. I. Myers, Ware. II. Title. QA76.76.D47P8675 2003 005.1’068-dc21 2003046157
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