Five Key Principles of Corporate Performance Management

Chapter 3. Research and the Five Key CPM Principles: A Best Practice Model

	This book brings value to any person or organization that has a passion to be successful. Bob Paladino’s method shows how it is possible to turn philosophical thinking into real results.
	--PRESTON ATKINSON, CHIEF OPERATING OFFICER, WHATABURGER, INC.

This chapter provides background on the careful research used to develop the Five Key Principles. I share corporate performance management (CPM) Office experiences from the office of the senior vice president of global performance at Crown; research and best practices from numerous Malcolm Baldrige, Deming Quality, Sterling, APQC Best Practice, Balanced Scorecard Hall, Fortune, Forbes of Fame award winners; and best practices from notable high-performing enterprises. Organizations that won just one such prestigious awards would present a rich source of best practices for your CPM program, but we will learn from enterprise executives who have won multiple awards. In addition, this chapter condenses and groups best practices around the Five Key Principles to enable your enterprise to accelerate its CPM program.

Principle 1: Establish and Deploy a CPM Office and Officer

The first step to becoming a high-performing CPM enterprise is observing Principle 1, Establish and deploy a CPM Office and Officer for your enterprise. The CPM Office and Officer are at the center of ...